Dr. Denise L. Baker, MD

Reviews

• J A

  Apr, 29 2018
  ★ ☆ ☆ ☆ ☆
  I'm glad I didn't start my medical care with this office. Office staff, Barb, was inflexible, over bearing and rude. They want you to fill out a 12-page intake paperwork before your appointment and give it back to them 2-days before your appointment - it doesn't matter it you have no access to email, fax or car, they want you to get it to them 2-days before your appointment. I was told they will reschedule my appointment until they get the paperwork. NEWS FLASH, Barb, I managed a medical office for several years and I'm familiar with the procedure/protocol. It doesn't have to be rigid and inflexible. I manage to get walk-in patients with intakes filled out at the same time. Patients are happier being accommodated. And by the way, I was managing for a medical specialist not just a primary care provider. Your office if not patient friendly and show inflexibility. If you are rigid with an intake paperwork, I'm afraid to find out how your office handles other matters. So glad I cancelled my appointment. If the office staff is not good, the physician is probably also not good.

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